Class Refund Policy—Effective Monday, February 4, 2013, for Summer 2013 Session Classes, Activities, Trips, Tours, & Summer Camp Programs
The Center issues refunds when the Center cancels a class or activity. The Center also issues refunds when the Center changes a class or an activity and the change makes it impossible for the patron to continue with the class. Please note, the Center cancels a class one week prior to the start date if the class does not meet minimum enrollment.
Once a class, camp or activity is in session, refunds may be granted only for medical reasons or for extenuating circumstances as determined by the General Programs Director and the Registrar. Medical requests must be accompanied by a doctor’s note (verification).
Patrons who submit refund requests 14 days or more before the start date of a class or activity, will be granted a refund, minus a $25 processing fee. Refunds requested less than 14 days before the start date of the class or activity will not be granted.
Summer Camp Programs
A full refund will be issued for cancellations received before May 1. For cancellations received after May 1, and 14 or more days before the camp’s start date, a $100 processing fee will be deducted from the amount paid and the remaining amount will be refunded to the patron. If a cancellation is received less than 14 days prior to the camp’s start date, a $100 processing fee will be deducted from the amount paid. If a replacement can be found to fill the space vacated, the remaining amount will be refunded to the patron. However, if a replacement cannot be found, a refund will not be granted.
Trip and Tour Refunds
Patrons who submit refund requests 14 days or more before the date of the trip or tour will receive a full refund. Refunds will not be granted to patrons who submit requests less than 14 days before trip or tour date due to the costs associated with meal reservations, tickets and chartered transportation.
Checks must be made out to the company listed within the tour description. No credit cards or cash accepted. Please note: due to the escalating cost of fuel, some tour fees may result in an additional charge.